Managing Orders

In the Orders tab, you can manage all aspects of your orders, including viewing and editing orders, archiving completed orders, recovering abandoned carts, changing the payment status of orders, and changing the order status.

You can also export orders to a CSV file for further analysis or reporting purposes. This tab is useful for keeping track of your sales, managing customer orders, and monitoring your business performance. The Orders tab displays a list of individuals who have made a purchase from your store. From here, you can update the order status and access the customer's profile in the CRM.

In the Actions tab located next to the invoice number, you'll find additional options including:

• Adding a new item: This allows you to add more products to the customer's order, which will then prompt an automatic payment email. To add a new item, select "Add new item", choose a product from the list, and adjust the quantity and price as needed.

• Archiving an order

• Sending order details to the customer

After adding a new item, you can use the red button to send an order update email to the customer.